Frequently Asked Questions

We’re happy to help.

What are your hours of operation?

Fitdog is open from 7 AM to 9 PM daily. Daycare is closed on Christmas & Thanksgiving days.

Does an indoor dog park reverse potty training?

Dogs are able to differentiate between a dog park, your house, your friend’s house, a back yard, etc. However, if you have a puppy that is not fully house-trained, you will need to continue to reinforce your training at home.

Why don't you have fake grass?

We’ve considered installing fake grass a number of times since we’ve opened. There are a few reasons we have elected not to have fake grass: • It smells. If you live in Santa Monica near a patch of fake grass that is used by neighborhood dogs, you know just how much it smells. • It’s difficult to sanitize. There is a greater risk of transmission of parasites and disease. Our veterinarian partner told us in order to kill everything on each blade, we would need to bomb it. •It’s rough. When you fully cover a play area with fake grass (not just potty stations), it can be very rough on dogs’ paws causing them to crack and bleed. It also reduces activity levels because dogs are less likely to run on a surface that is rough

How long are your walks and where do you take the dogs?

Group walks include 3 to 5 dogs and are 10 to 15 minutes long. We walk the dogs around the block avoiding the school and children.

What does it mean when you reach capacity?

One of the main differences between Fitdog and other dog care facilities is that we have a set limit of the number of dogs we will accept to make sure the dogs feel safe and are comfortable. It also means that unfortunately, we have to require reservations and sometimes turn members away when we are full. This typically happens on rainy days and over busy holiday weeks like 4th of July, Thanksgiving and Christmas.

My veterinarian recommends having my dog spayed/neutered after six months. Can she/he still come to daycare?

Your veterinarian gave you this recommendation in terms of your dog’s health and development. However, in terms of an open play environment, we notice that dogs that are intact after six months old get a lot of negative reactions from the pack (which is dangerous). For your dog’s safety, we require all dogs to be spayed or neutered by six months. No exceptions. We suggest using an at-home dog walker until your dog is ready to participate in open play activities.

Can my dog get a waiver for your vaccination requirement?

We require proof of vaccination or titer for rabies, DHPP (distemper/parvo) and bordetella. These vaccinations are necessary in order to meet the standards set by the State of California as well as prevent the spread of disease. In order to maintain a safe environment for our dogs, we do not allow exemptions from our vaccination policy. We suggest getting an at-home dog walker for dogs that are not ready to participate in our open play activities.

How many dogs are taken on adventure based classes?

For each adventure based class, there are 6 dogs per sports leaders and up to 12 dogs.

Is daycare included in the sports rate?

No. Daycare and sports are different services. If you participate in sports class, Fitdog Club offers daycare at a discounted rate of $20 per day.

If I did an assessment for Fitdog Club, do I need to do the Sports Assessment?

Yes. In addition to assessing temperament, dogs are assessed for recall and sociability in off-leash and on-leash settings.

Which neighborhoods do you pick up and drop off from?

We currently service Santa Monica, Brentwood, Pacific Palisades, West LA, Beverly Hills, Playa Vista, Marina Del Rey, and Venice.

Does my dog have to be spayed or neutered in order to participate?

We require all dogs above six months of age to be spayed or neutered for group activities.

How long is your training program?

The length of each program is different based on the course syllabus and your personal goals for your dog.

Where does my consultation take place?

Training consultations can be arranged at your home or at the Fitdog Club.

Will my consultation fee go towards my training package?

Yes, your consultation fee is included in the price of each package.

Is my consultation fee refundable?

Our consultation fees are nonrefundable.

Does my dog need to be spayed/neutered in order to have training?

Dogs above six months of age are required to be spayed and neutered in order to participate in group activities. However, if the trainer is working with the dog individually, it is up to the discretion of the trainer.